FAQS about District Services
Our vector control technicians wear a uniform with the District name clearly visible on the shoulder patches, and upon request can show their District badge and ID. Laboratory staff may work out of uniform when conducting disease surveillance activities, but will have a District badge and ID.
To get to know the technician(s) and other staff who work in your area, visit our staff profile pages.
If you have any doubt that a particular individual is a District employee, please call our office at (650) 344-8592 or contact local law enforcement.
No. Our services to county residents are paid for by tax revenues; there is no charge to individual residents for services performed.
You can request services by visiting the online service request form, or by calling the District office at (650) 344-8592.
No, you do not need to be home in order for our technicians to provide service on your property. However, please provide instructions for accessing your property (locked gates, dogs, etc.) and a detailed description of the location of the problem.
No. Our services are provided for residents of San Mateo County. The only exception is mosquito fish pick-up; if you live outside the county and would like to pick up mosquito fish, please contact the District office at (650) 344-8592.
In most cases, you will hear from a technician within 1-2 business days.
We cannot recommend individual pest control operators, but can give you information on how to choose a pest control operator. Contact the District office at (650) 344-8592 for more information.
Page last reviewed September 30, 2021