Service Modifications due to COVID-19

In an effort to comply with guidance from our state and local health departments, and to protect both our staff and the public from the risk of COVID-19 transmission, we have made a few modifications to our operating procedures.

Board of Trustees meetings will be held via teleconference until further notice. The public is still welcome to attend and comment remotely.

All in-person presentations and events are cancelled until further notice. However, you may request a training or presentation via teleconference for your group. Email to schedule.

The District office is closed to the public. Please do NOT drop off specimens for identification at the office; you may leave the specimen in a plastic bag or container at your door and request a technician to pick it up. Fish are available for delivery only; please call to request fish delivery.

We are still accepting service requests that can be completed without face-to-face contact between technicians and residents and without technicians entering any residence. Technicians will not be meeting face-to-face with residents. If you need a property inspection, the technician will deliver your inspection report by email or phone – not in person.

Service requests can still be made using our online form or by calling (650) 344-8592. In order to accommodate your request, the technician must be able to access your property without meeting you in person.

We apologize for any inconvenience, and hope to return to our usual services soon.

Information on COVID-19:

San Mateo County Health

California Department of Public Health

Centers for Disease Control and Prevention (CDC)